How Good Brokers Raise Their Consulting Rates

For those who do consulting work, a once counter-intuitive secret is now common knowledge: accepting a lower hourly rate often means having a more demanding, more obnoxiously clueless, and more frustrating client. The theory is that lower-paying clients don’t know the value of high-quality work or are generally on a lower budget and need to try and squeeze the most value out of their dollar. We don’t blame them; these clients can be good career starting points, plus we appreciate life much more once we graduate to better opportunities. An established freelancer has plenty of clients knocking at his door, so the easy filter is sticking to a higher rate and avoiding all the charity work in the lower rungs.

For anyone wondering about hard numbers, looking for coding work contracted for less than $60 an hour in the US is the equivalent to searching for a rent controlled apartment.ย  It will be tough to find and will certainly be full of deficiencies, but sometimes you have no choice. As the client, you expect and accept the problems and look forward to upgrading when your situation improves.

Real Estate Broker Rates

Real estate professionals unfortunately don’t have as direct a way to raise their consulting rates. I know there are skeptics, but it’s true; excellent brokers do exist, and there is enormous variation in skill between the great ones, the average, and the terrible.ย  If you’ve never met a value-adding broker, then it’s because you are the client who wants a programmer at $10 an hour. I’ll explain shortly.

Determining a Consulting Rate

Say I’ve got five clients who all want me to show apartments this weekend. Three want studios under $1800 a month, one wants a one-bedroom in Brooklyn, and the last one wants a luxury high-rise two-bedroom in the Financial District. Unless one client is a word-of-mouth referral, I must assume that all five will convert at the same rate. As a broker I get about $1800 on the studio guys. I probably can’t convert Brooklyn because I’ve never bothered to preview there. However I’ve got a slew of OP luxury high-rises in FiDi that pay $4500 on conversion. I decide to prioritize my highest-paying option, the FiDi luxury two-bedroom.

While there, I learn more about other luxury high rises, so I’m more prepared for the next set of two-bedroom Wall Street roommates.ย  By corollary, I becoming more clueless about Brooklyn and the low-end studios relative to my luxury high rise knowledge.

Brokers ensure their deals close while keeping their clients happy and informed throughout the entire transaction process. In my experience it’s pretty obvious by closing whether the co-broker was good or sucked. Unfortunately for the good ones, real estate commissions cap out at 6% for sales and 15% for rentals. How do they do the equivalent of raising their rates? Easy, they just reject clients who seek lower priced transactions.

Hilariously, the public actually thinks the opposite. “Why should a Realtor get $60K selling a $1M house for doing the same exact work as a Realtor who gets $12K selling a $200K house?” Well, the answer is they are clearly two very different Realtors. One is a veteran consultant charging $500 an hour, and the other is an entry-level player building credibility at $100 an hour.

Editor’s Note: We updated this article to enhance readability.ย 

Lee Lin
Lee Lin
Lee is a data geek from MIT who spent years at quantitative hedge funds cranking out models to explain and predict financial markets. Real estate has always been a big part of Lee's life. He grew up helping out at his parents' Jersey Shore motels, became a landlord his first year out of college, analyzed mortgages on a fixed-income trading desk, and acquired a New York real estate license. At RentHop, he combines his nerd talents and real estate knowledge to constantly tweak the secret HopScore. He currently lives near Bryant Park and his favorite restaurant was Cafe Zaiya (now known as Tomiz).

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