FAQ

Where should I install my washer and dryer in my apartment?

Learn which areas of your apartment are considered okay for installing a washer and dryer and why.

What if I lose my keys or the lock breaks?

Find out what to do if if you ever lose your keys or the lock breaks. It's not as complicated as it may seem!

What do I do with the previous tenant’s mail?

Learn what protocol you should follow if you continue to receive the previous tenant's mail.

What makes an apartment illegal?

Find out what constitutes as a illegal apartment. If you’re wondering if your apartment is illegal, you can check with the Department of Buildings. All buildings built after April 1929 have a certificate of occupancy which will tell you the ways the building is permitted to be used.

Where are the bike lanes in New York?

Find out where the best neighborhoods for biking are located! What the data reveals may surprise you!

Moving Across State Lines? Here’s What You Need to Know

Moving is stressful enough, but when you cross state lines, the process gets exponentially more challenging. Whether it be for work, family, or medical reasons, there are times when it's necessary to move to a new state. Don’t worry,...