Liena is the best real estate agent I've ever dealt with. From the very beginning, she was extremely helpful and generous with her time. My wife and I were looking for a place that was just right - for our budget, location preferences, and space needs. She always went the extra mile, was willing to meet at times that were convenient for us, and always had a great variety of choices for us to view. And in the end, when it was extremely time-sensitive and we were rushing to get our application in before the others, she pulled through and managed to seal the deal for us. I will always be grateful to her for helping us find our perfect home!
Liena is, simply put, my dream broker. She is patient. She is upfront and won't waste your time, but more importantly you know she wants to find you an apartment that makes you (and your family) happy. Not once did I feel pressured into making any commitments I wasn't comfortable with. She was VERY quick to respond to questions and went out of her way to stay in touch with me about other listings as they became available. I cannot recommend her highly enough.
Never responded to my inquiry.
Anonymous Renter,
September 2018
Although I did not ultimately rent through Liena, I wanted to share how truly grateful I am for her professionalism and her willingness to help. It had been over 15 years since I last used a broker and the rental climate has changed quite a bit. I owe a lot to Liena for talking me through the application and guarantor process. She was incredibly efficient in getting me the information that I needed and answered my questions very quickly. She had great faith that I would have the required paperwork and she continued to look for apartments while I was getting my ducks in a row. My one regret is that I was not able to continue to work with her through the entire process as another rental opportunity became available. This message is a thank you for her time and effort and I hope the readers of this comment will consider Liena as their broker.
Anonymous Renter,
September 2018
Mrs. Liena is very kind and helpful person. She explains everything very clearly. She is the most professional broker on this website.
Never responded to my inquiry.
Liena was a dream. Her apartments were great and I found my ideal apartment very quickly. The management company was super difficult to work with but she was a champion and very diligent with following up with them and me. She went above and beyond. Even drove me to the Bronx to sign the lease.I CANNOT RECOMMEND HER ENOUGH!!!
Liena was the most professional agent we had met during the process of finding the right home for us. Communication, timing, process, everything you except in a service such as this, was fantastic. Liena listened to our needs and found us a home in the 2nd viewing and we absolutely love it. No regrets!
My husband and I had the best experience with Liena, She was very professional and very prompt with phone calls and emails. Liena worked around our schedules and made time to show us apartments. She was able to meet our needs and helped us from beginning to end. Not only was Liena professional she was also sweet and kind with a great personality. Liena found us a place that fit our budget, life style, and the space we needed. Thanks again Liena for your great work,
It was a real pleasure working with Liena. I've contacted other brokers and tried working with them but that didn't seem to go anywhere even when we found something we potential liked. Liena showed us many apartments in a short amount of time. When we finally found something we wanted, she made the process very easy and comfortable. She did her due diligence and was able to get us approved even when others couldn't. Highly recommended!
Hello I receive you responded back to my email inquiry asap thank you for that however I am looking for an one bedroom apartment I have section 8 voucher for $1400-$1465 I am looking to move in anywhere in the NYC area asap my voucher expires June 25 if you can help me before than ill truly appreciate it my name is Kenya Roundtree and my phone number is 646.618.9959 call me anytime asap thank an have an great night ?????????
Kenya Roundtree,
June 2017
Liena was great to work with and made a difficult process much more palatable. She's honest and professional, and definitely working for the renter. She moved quickly to push for the apartment that we wanted, kept me and my wife updated throughout the application processing period, and helped to mitigate our expectations. It didn't end up working out, but she followed through and even returned our application fee. It really felt like she was working with us to go above and beyond. Highly recommended!
Their prejudice, won't accept government programs!!!Yasmin
Yasmin Fitzpatrick-Charles,
May 2017
Liena was amazing. She took me to many apartments in Manhattan and Brooklyn. After a couple weeks she found me a great apartment in Harlem that was in my price range. She also let me use her air mattress for a week until my furniture arrived from Chicago. Until this day we still keep in contact.
She was amazing from start to finish! All of mine and my husbands question and concerns were answered within hours. She fought for the apartment we desperately wanted assertively and delicately. She was compassionate, sweet and patient through all of it. I would HIGHLY recommended her without hesitation!
Jennifer Hernandez,
September 2016
Liena was one of the most honest, understanding, and patient agents I have worked with. She took extra care to send me listings I might be interested in when they became available and was very knowledgeable and honest in answering the many questions I had about the rental process. She responded right away to my initial inquiry and was prompt and courteous in her following responses. I feel lucky to have worked with her and will contact her again if I need an apartment in the future!
Liena was a lifesaver. I had been looking for apartments for a few months on my own, contacting random listings and generally being disappointed with the level of communication I received from other agents. She responded to my first email promptly, and then proceeded to give me a phone call to more easily discuss what I was looking for. She guided me through a few listings she had open - and we selected a few we would be visiting together. Not only was she perfectly on-time, but she was amazing with communication, reminding me of meeting times and exact locations. Liena even showed me a new listing she had found that same morning - and it ended up being the one I rented! She is a true professional, but also extremely friendly and has a great relaxing aura. I will definitely be reaching to Liena again if if I need an agent in the future!
Christian Pena,
June 2016
Liena was an absolute joy. From my first inquiry to lease signing, Liena showed incredible patience, and was meticulous in her attention to detail. As each showing passed, she was prompt in her contact, quick in her turn around, and showed me listings of only the best quality. She ALWAYS kept in mind the few qualities that meant the most to me, and at no point did I question whether she would find me the best apartment.Liena is the best of the best. It is that simple.
Liena was one of the best agents I've worked with in Brooklyn. She made me feel like she genuinely wanted us as clients, and cared about our interests and well being. She is thorough, patient, and knowledgeable. Liena was absolutely a good ally to have throughout the frustrating and anxiety producing Brooklyn apartment hunt and application process.
New York City is often called a jungle and when you are searching for a place to live from out of town the challenge of the âjungleâ becomes that much more insurmountable. Liena is an amazing agent when searching for an apartment in NYC, I was relocating from Boston and looking for a reasonably affordable apartment for my dog Charlie and I. Liena took the time to understand my needs and what I was looking for in an apartment, which was helpful as I was also seeking employment. In addition she went the extra mile to view apartments for me while I was in Boston and when I scheduled time with her she had a list of apartments ready for me to view accommodating my tight schedule. She truly listened to what I had to say and never gave up on the search and I felt confident that she would succeed.I cannot express how much stress was relieved knowing that Liena was my agent. I accepted a position in October and had approximately one week to find an apartment. Many agents would have given up but Liena is not most agents. She found an amazing Brooklyn apartment for me, setup a virtual tour and handled the signing process flawlessly. One week later I moved and started my new job without an issue. New York City has thousands of agents but when youâre looking for a place to live you need an agent who understands not only real estate in NYC but also how to give incredible customer service Liena is one of those rare agents. If you are looking for an apartment I would recommend Liena!
It was a pleasure working with Liena! She was extremely prompt, professional, and courteous throughout the entire process. Despite a few initial challenges, she was able to find the RIGHT fit for my family and I!!!I would recommend Liena to anyone looking for an apartment in this over saturated market, as she will go above and beyond for you and get you something you will LOVE!!!- Aston in Brooklyn
I've worked with many agents, and Liena is the best. She listened to my criteria regarding budget, location, size, amenities, and quality, and every apartment she took me to was beautiful. She didn't pressure me to raise my budget, lower my standards, or make a decision on the spot. She researched possibilities for me and sent me emails so I could preview and decide before setting up a viewing. My appointments with her were enjoyable. I ended up finding an unlisted place through a friend whose neighbor is moving, otherwise I'm sure Liena would have found me my new home. Highly recommended. Thank you, Liena.
Signe Yberg,
September 2015
Liena was very professional and polite. I had to deal with different agents before finding my apartment, and Liena was the most dedicated and respectful. She understood I did not have a big budget and worked extremely hard to try to find me a home that met my needs. Searching for a home can be a frustrating process but Liena helped to make it a more manageable one. I would definitely recommend Liena and really enjoyed working with her!
Liena comes off very professional, courteous and responds to your emails very quickly.