{"id":692,"date":"2021-02-08T01:02:38","date_gmt":"2021-02-08T01:02:38","guid":{"rendered":"https:\/\/www.renthop.com\/content-manager\/?post_type=studies&p=13929"},"modified":"2021-02-08T15:51:39","modified_gmt":"2021-02-08T15:51:39","slug":"nyc-heat-complaints-2021","status":"publish","type":"post","link":"https:\/\/www.renthop.com\/research\/nyc-heat-complaints-2021\/","title":{"rendered":"Heat Complaints Skyrocketed in Parkchester, Auburndale, and Fort Greene"},"content":{"rendered":"
As the polar vortex continues to funnel cold Arctic air into New York, New Yorkers brace for another week of wet and snowy weather. While staying warm at home is the only option for most people due to the pandemic, some are not so lucky, especially those who rent apartments in the city.<\/p>\n
Although required by the NYC Heat Law<\/a>, some landlords are too forgetful to turn on the heat, leaving the tenants to face the consequences of their irresponsible actions. Our studies in the past couple of years have shown that certain parts of the city, such as Erasmus (Brooklyn<\/a>), Norwood (the Bronx<\/a>), and Hamilton Heights (Manhattan<\/a>), are just not getting the heat they need, despite people’s complaints to 311. As we brace ourselves for the cold with some hot cocoa, it is time to see which neighborhoods suffer the most this winter.<\/p>\n <\/p>\n <\/p>\n To begin, let us first touch on what the “Heat Season” entails. In New York City, landlords are required to provide heat for all tenants from October 1st through May 31st. While it is indeed a long period of time, the requirements<\/a> are pretty low:<\/p>\n Sadly, not every landlord does a good job. Some addresses have been reported hundreds of times since we entered the Heat Season, such as 2176 Tiebout Avenue and 2040 Bronxdale Avenue in the Bronx. Surely, when tenants are suffering, they make dozens of complaints each day to 311. We, therefore, grouped the heat\/hot water complaints by address and created date. Complaints filed on the same day regarding the same building are considered one unique complaint. From Oct 1, 2020, the start of this heat season, to Feb 2, 2021, the city received 82,811 unique heat complaints, 5.4% higher<\/strong> than the total unique count of 78,557 in the same period last year.<\/p>\n <\/p>\n The map below illustrates the “coldness” of each NYC neighborhood. The darker the shade, the more heat complaints per 10,000 renter-occupied units a neighborhood has seen this winter. You can click on the neighborhood to learn more.Key Findings:<\/h2>\n
\n
When Does the Heat Season Start?<\/h2>\n
\n
Mapping the 311 Heat Complaints by NYC Neighborhood<\/h2>\n
\n
\n