{"id":558,"date":"2019-12-09T09:00:22","date_gmt":"2019-12-09T09:00:22","guid":{"rendered":"https:\/\/www.renthop.com\/content-manager\/?post_type=studies&p=11509"},"modified":"2019-12-09T16:24:56","modified_gmt":"2019-12-09T16:24:56","slug":"2019-nyc-heat-complaints-by-neighborhood","status":"publish","type":"post","link":"https:\/\/www.renthop.com\/research\/2019-nyc-heat-complaints-by-neighborhood\/","title":{"rendered":"Mount Hope Replaces Erasmus As the Coldest Neighborhood in NYC"},"content":{"rendered":"
Hooray, it’s the holiday season again! While everyone’s love for gifts, candles, and gingerbread cookies increases dramatically around this time of the year, the temperature, sadly, decreases each day as we enter the coldest months. For many people, the best way to celebrate the holidays is to stay at home with their family, drinking wine and watching their favorite holiday movies. Not everyone is as lucky, unfortunately, especially those who rent apartments in the city.<\/p>\n
Although required by the NYC Heat Law, some landlords are just too forgetful to turn on the heat, leaving the tenants to face the consequences of their irresponsible actions. Our studies in the past couple of years have shown that certain parts of the city, such as Erasmus<\/a><\/strong> (Brooklyn), Mount Hope (the Bronx), and Hamilton Heights (Manhattan) are just not getting the heat they need, despite people’s complaints to 311. As we welcomed the first snow in the city, it is time for us to see which neighborhoods are suffering this winter.<\/p>\n <\/a><\/p>\n <\/p>\n Sadly, not every landlord does a good job. Some addresses have been reported hundreds of times since we entered the Heat Season, such as 89-21 Elmhurst Avenue<\/strong>, 1711 Futon Street<\/strong>, and 72-10 41 Avenue<\/strong>. Surely, when tenants are suffering, they make dozens of complaints each day to 311. We, therefore, grouped the heat\/hot water complaints by address and created date. Complaints filed on the same day regarding the same building are considered one unique complaint. From October 1st to November 30th this year, the city has received 37,319 unique heat complaints. While it has slightly improved from last year’s 38,847 during the same time period, it is still very concerning.<\/p>\nHere are our key findings this winter:<\/strong><\/h5>\n
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\nWhen Does the Heat Season Start?<\/strong><\/h5>\n
\nTo begin, let us first touch on what the “Heat Season” entails. In New York City, landlords are required to provide heat for all tenants from October 1st through May 31st. While it is indeed a long period of time, the requirements are pretty low:<\/p>\n\n