{"id":11562,"date":"2019-12-05T14:51:24","date_gmt":"2019-12-05T19:51:24","guid":{"rendered":"https:\/\/www.renthop.com\/content-manager\/?p=11562"},"modified":"2023-07-22T11:36:40","modified_gmt":"2023-07-22T15:36:40","slug":"bad-brokers-charge-fine-or-ban-account","status":"publish","type":"post","link":"https:\/\/www.renthop.com\/blog\/bad-brokers-charge-fine-or-ban-account\/","title":{"rendered":"Bad Brokers: Charge Fine or Ban Account?"},"content":{"rendered":"\r\n<p>Our team frequently discusses how to best handle compliance measures related to <a href=\"https:\/\/www.renthop.com\/blog\/2019\/11\/banning-the-bad-brokers\/\">inaccurate advertising<\/a>. After posting a fake or misleading listing, our algorithms and support staff catch or flag the incorrect advertisement. Our Compliance Team corresponds with agents to issue disciplinary action and work to improve listing quality on the site. In a competitive industry such as apartment and flat rentals, there are many ways advertisers can attempt to appeal to renters.<\/p>\r\n\r\n\r\n\r\n<p>See a below example of a team member who suspended a broker who continued to insist that Financial District <a href=\"https:\/\/www.renthop.com\/building\/90-washington-street-new-york-ny-10006\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"rental building 90 Washington Street (opens in a new tab)\">rental building 90 Washington Street<\/a> had true two-bedroom apartments for rent at $4150. That&#8217;s the price of a studio with home office, or post-converted one-bedroom with home office. As discussed, a <a href=\"https:\/\/www.renthop.com\/blog\/2019\/11\/can-a-home-office-be-a-bedroom\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"home office is not a bedroom (opens in a new tab)\">home office is not a bedroom<\/a> under our current policies. This example is from 2019.<\/p>\r\n\r\n<p>\u00a0<br \/><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-10201\" src=\"https:\/\/www.renthop.com\/content-manager\/wp-content\/uploads\/2019\/12\/image-7.png\" alt=\"\" width=\"624\" height=\"336\" \/><br \/>\u00a0<\/p>\r\n\r\n<h2>Fine vs. Ban Account?<\/h2>\r\n\r\n\r\n\r\n<p>How does our team handle advertising violations? We could apply a fine to the agent and deduct credits from their accounts or even charge their credit cards. However, we don&#8217;t want to put a price on a <a href=\"https:\/\/www.renthop.com\/blog\/undercover-broker-bait-and-switch-in-depth-frustrations\/\">bait-and-switch<\/a> advertisement, not are we trying to collect money from agents. Our goal is to put an end to the inaccurate listings.<\/p>\r\n\r\n\r\n\r\n<p>Our decision is to suspend or permanently ban accounts that show a repeated disrespect for our policies. <a href=\"https:\/\/www.renthop.com\/\">RentHop<\/a> works because the majority of landlords and managers believe in honest and truthful advertising. We shouldn&#8217;t let a few poor listings linger around. At the end of the day, our mission is to provide renters with a positive experience that successfully turns into a lease signing.<\/p>\r\n<p>Agents can click here to review our <a href=\"https:\/\/www.renthop.com\/agent-guide\/renthop-compliance-terms\">Compliance Terms.\u00a0<\/a><\/p>\r\n<p><em>Editor&#8217;s Note: We updated this article to enhance readability.\u00a0<\/em><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Our team frequently discusses how to best handle compliance measures related to inaccurate advertising. After posting a fake or misleading listing, our algorithms and support staff catch or flag the incorrect advertisement. Our Compliance Team corresponds with agents to issue disciplinary action and work to improve listing quality on the site. In a competitive industry [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":11567,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_lmt_disableupdate":"yes","_lmt_disable":"no","footnotes":""},"categories":[269],"tags":[],"class_list":{"0":"post-11562","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-brokers-and-landlords"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v23.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bad Brokers: Charge Fine or Ban Account? - Real Estate Topics, Tips, and Guides<\/title>\n<meta name=\"description\" content=\"One of the ways our Compliance Team handles measures on the site is by a suspension. 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